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Ready to empower your agents to say the right thing at the right time on every single call?
Our real-time Guidance platform understands phone conversations as they’re happening and guides the agent with the best thing to say during the call, before the opportunity is lost, to improve performance across the team.
Industries: Retail, Consumer Brands, eCommerce, Gov’t Agencies, Healthcare, Financial Services, Higher Education, Insurance, Travel & Hospitality
90%
of customers expect an “immediate” response to their support questions (10 minutes or less).
HubSpot Research
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